SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Delphia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://delphia.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I recently upgraded to this luxurious minimalist upholstered bed, and I must say, it's like sleeping in a piece of Italian art every night. The high-quality oak frame gives it a sturdiness that reassures me of its longevity, while the soft fabric upholstery adds a layer of coziness that makes every bedtime a dream. The storage function is a game-changer for keeping my bedroom clutter-free. Highly recommend!
As someone who values both aesthetics and functionality, this bed has been a fantastic addition to my home. The Italian luxury design elevates my bedroom's look, and the practical storage space underneath is perfect for my extra linens and pillows. It's the best of both worlds!
My partner and I were on the hunt for a bed that wouldn't just serve as a place to sleep but also as a statement piece in our bedroom. We found exactly that in this bed. The assembly was straightforward, taking us less than two hours, and the result was a sturdy, stylish bed that we adore. The storage function is a bonus, helping us make the most of our space.
This bed has exceeded all my expectations! From the high-quality oak frame to the luxurious fabric upholstery, every detail screams comfort and durability. Plus, the added storage is a lifesaver for someone like me who loves to keep things organized. Definitely worth the investment.
I've always dreamt of having a bedroom that feels like a luxury hotel room, and this bed has made that dream a reality. The elegant design and superior quality materials make it the centerpiece of my bedroom. It's not just a bed; it's an experience.
I must admit, I was skeptical about buying furniture online, but this bed has completely won me over. The quality is palpable, and the design fits my space perfectly. Assembling it was straightforward, and the storage function is incredibly useful. A great find!
I was initially drawn to this bed for its stunning Italian design, but I've been equally impressed by its functionality. The assembly was a breeze, and the storage capability has helped me free up so much space in my room. It's truly a blend of form and function.
This bed is everything I hoped for and more. The Italian luxury design adds a touch of elegance to my bedroom, while the high-quality materials ensure I'll be enjoying it for years to come. The storage function is a brilliant addition, helping me keep my space tidy and organized.
I can't recommend this bed enough! It's not only visually stunning but also practical, thanks to the storage underneath. The fabric is soft and inviting, and the oak frame feels solid and durable. It's an all-around win.
Wow, just wow! This bed has transformed my bedroom into a luxurious retreat. The design is impeccable, and the quality is top-notch. Plus, assembling it was a breeze. If you're on the fence, just go for it. You won't regret it!
From the moment I laid eyes on this bed, I knew it was the one. The Italian design gives my bedroom an elegant flair, and the soft upholstery makes it so inviting. Plus, the storage is a huge bonus. It's the perfect blend of style and functionality.
I was pleasantly surprised by how heavy and sturdy this bed is. It's clear that the quality is exceptional. The assembly process was easy, and the end result is a stylish, high-quality bed that didn't break the bank. Very pleased with my purchase.
I have to give props to the customer service team; they were incredibly helpful throughout the purchase and delivery process. The bed itself is a dream - easy to assemble, high-quality, and the storage feature is so convenient. My sister is now looking to buy one too!
This bed has been a revelation for my sleep routine and my bedroom's aesthetic. The Italian luxury design adds a sophisticated touch, while the soft fabric upholstery ensures a cozy night's sleep. The built-in storage is ingeniously practical, helping me keep my room neat and tidy.
Absolutely in love with this bed! It's like sleeping on a cloud, and the design is just beautiful. Plus, the extra storage is so handy!
Putting this bed together was a solo project for me, taking about two hours, but it was worth every minute. It's sturdy, well-made, and the design complements my bedroom beautifully. Plus, the storage function has been a game-changer for keeping my space organized.
I can't get over how much I love this bed! The high-quality oak frame gives it such a solid feel, and the fabric is so soft to the touch. It's like my bedroom has been upgraded to a five-star hotel room. Plus, assembling it was surprisingly easy.
Purchasing this bed was a decision I'll never regret. It perfectly balances elegance with practicality, thanks to its gorgeous design and useful storage space. It's rare to find furniture that meets all my needs like this one does.
The moment I laid down in this bed, I knew it was the one. The quality is undeniable, and the design is just stunning. The storage feature has also been a massive plus for my small apartment. It's truly a luxury piece without the luxury price tag.
I was in awe of the craftsmanship and quality of this bed when it arrived. The Italian design is absolutely beautiful, and the oak frame feels incredibly sturdy. The added storage is a brilliant feature, making this bed a standout piece in my home.
This bed has transformed my bedroom into a sanctuary. Its elegant design and soft, inviting fabric make it the focal point of the room, while the storage function helps me maintain a clutter-free space. It's a perfect combination of beauty and practicality.
This bed is a total game-changer! Stylish, comfortable, and practical with its storage space. Best purchase I've made for my home
My wife and I are thrilled with our new bed. The Italian luxury design is a dream come true, and the high-quality materials are apparent from the moment you touch it. The storage space is an added bonus, keeping our bedroom looking neat and tidy.
I've never been more satisfied with a furniture purchase. The minimalist design of this bed brings a sense of calm to my bedroom, and the quality is beyond what I expected. The storage capability is the icing on the cake, providing much-needed space-saving solutions.
This bed is a masterpiece. From its elegant design to its sturdy construction, it's clear that a lot of thought went into its creation. The fabric is soft and luxurious, and the storage space is incredibly useful. It's elevated my bedroom to a new level of sophistication.
Love this bed! The design, comfort, and storage are all top-notch. It's the centerpiece of my bedroom now. 😊
I was blown away by the ease of assembly and the overall quality of this bed. The design is chic and timeless, and the fabric is so comfortable. The storage function is a major plus for someone with limited space like me.
This bed has been a fantastic addition to my home. The design is sleek and modern, the materials are of the highest quality, and the storage function is incredibly practical. It's not just a piece of furniture; it's a lifestyle upgrade.
Finding this bed was like striking gold. The design is both beautiful and functional, with a sturdy frame and a cozy, upholstered finish. The storage underneath is perfect for extra bedding and pillows, making it the ideal solution for my small living space.
I've received so many compliments on this bed since the day it arrived. The Italian luxury design stands out, and the quality is evident in every detail. The soft fabric and the sturdy oak frame are a perfect combination, and the storage space is a brilliant touch
From the first night, I could tell this bed was something special. The comfort level is unparalleled, and the design is simply stunning. The storage feature has been a game-changer for my bedroom organization. I couldn't be happier with my purchase.
Amazing bed - the quality, design, and functionality exceed expectations. It's transformed my bedroom into a luxury space!
Couldn't be happier with this bed. It's sturdy, looks amazing, and the storage underneath is a lifesaver. Highly recommend
In love with this bed! It's not only gorgeous but also so comfy and practical with its storage space. A total win in my book
This bed checks all the boxes: stylish, comfortable, and practical. The storage feature is incredibly useful, and it looks amazing in my room!
Absolutely adore my new bed! The design is stunning, and the storage is a lifesaver. Plus, it's super sturdy and comfortable.
Couldn't be happier with this bed. It's beautiful, comfortable, and the under-bed storage is a game-changer. Highly recommend!
So happy with this purchase! The bed is beautiful, feels solid, and the storage underneath is perfect for my extra blankets