SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Delphia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://delphia.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Before purchasing the water purification system, I was constantly spending money on bottled water, concerned about the quality of tap water, and feeling guilty about the environmental impact of all that plastic. I decided to make a change, and after some research, I settled on this system, and it has been a transformational experience. The setup process was incredibly straightforward, which was a relief as I'm not particularly handy. I was impressed by the compact and stylish design that fit perfectly on my kitchen counter without taking up much space, and the elegant black finish added a modern touch to my kitchen décor. One of the most remarkable features has been the four-stage ultrafiltration process. The difference in taste between tap water and the purified water from this system is night and day. It's not just about the taste, though; knowing that the water is alkaline-purified adds an extra layer of satisfaction, knowing I'm benefiting my health with every sip. The convenience factor is unmatched. Having access to purified water at any time without having to store bulky cases of water has been a game-changer, especially living in a city apartment where space is at a premium. Additionally, the high flow rate of 800 GPD is more than adequate for my needs, ensuring that I can quickly fill up water bottles for the gym or a pitcher for dinner without any delay. The long-lasting filter life is another huge plus, offering peace of mind that I won't need to worry about replacements or maintenance for years to come. This system has not only improved the quality of my water but also encouraged me to drink more water daily, contributing to my overall well-being. It's been an eco-friendly, cost-effective solution that I can't recommend enough.
My journey to finding the perfect water purification system ended when I discovered this compact, efficient, and stylish unit. Living in an urban environment, the quality of tap water was always a concern, driving me to rely heavily on bottled water. The environmental impact of my plastic consumption weighed heavily on my conscience. The decision to switch to a water purification system was motivated by a desire to lead a more sustainable lifestyle while ensuring my family had access to clean, healthy water. The ease of installation was a pleasant surprise. Within minutes, the system was up and running, a testament to its user-friendly design. The first taste of water was a revelation; the alkalinity and purity were evident, setting a new standard for what I expect from my drinking water. The system's high flow rate has been a blessing, catering effortlessly to the demands of my family's active lifestyle. We fill up bottles, cooking pots, and even pet bowls with confidence, knowing the water is of the highest quality. Moreover, the economic benefits became apparent quickly. The reduction in bottled water purchases has been significant, saving us money and trips to the grocery store. The long filter life means that we're not just saving on the cost of water but also on maintenance and replacements. This purification system has proven to be an invaluable addition to our home, marrying convenience with quality. It stands as a testament to the fact that making eco-friendly choices doesn't have to come at the expense of convenience or taste.
I recently purchased this water purifier and it has been a game changer! The four-stage ultrafiltration ensures that the water tastes amazing and I feel confident knowing it's alkaline-purified for health benefits. Its stylish black design fits perfectly on my kitchen counter and was incredibly easy to install. Plus, the eco-friendly aspect of reducing plastic bottle use is a huge plus for me. It's cost-effective, considering the long filter life, and the high flow rate means I'm never waiting for fresh water. Highly recommend this to anyone looking for superior water quality.
This has become a kitchen must-have for me. The ease of installation and the quality of water it produces are impressive.
With a busy household, the high flow rate keeps up with our needs. Plus, the water tastes great, which is a huge plus.
Switching to this water purification system was the best decision for my health and the environment. The convenience and taste are unmatched.
This purifier has turned the simple act of drinking water into a pleasure. The taste is unmatched, and I love the sleek design.
Every sip of water now feels like a treat. It's refreshing to know I'm drinking healthier water, thanks to the alkaline purification.
The difference in water taste is noticeable. Plus, the installation was so easy, I did it myself in no time.
Not only does this purifier look good on my countertop, but it also provides excellent tasting water. It's both aesthetic and functional.
I'm all about sustainable choices, and this system aligns perfectly with that. No more plastic bottles, just great-tasting water.
The high flow rate is a blessing for someone always on the go like me. I fill my water bottle in no time.
Bought one for my office, and everyone loves it. It's compact, efficient, and the water tastes great. It's a hit!
This system has been a game changer in my daily routine. The quality of water and the convenience it offers are incredible.
Making the switch to this purification system has been a refreshing change. The water tastes better, and I feel better about my environmental footprint.
I'm thoroughly satisfied with my purchase. The water tastes amazing, and knowing it's filtered so thoroughly gives me peace of mind. Plus, the sleek design is a bonus.
I was on the fence about getting a water purifier, but this has quickly become a kitchen must-have for us. The water tastes so much fresher and cleaner. Installation was straightforward, and I love the compact, stylish look it adds to our countertop.
Getting this was one of the best decisions for our home. The setup was a breeze, and the water quality improvement is undeniable. Plus, the sleek design is a bonus. Definitely recommend!
The difference in water quality is night and day. It's easy to use, and the alkaline purification makes the water taste amazing. Also, the long filter life means I'm not constantly worrying about replacements.
I love that this purifier reduces our plastic use. The water tastes great, and it's comforting to know we're making a more eco-friendly choice. Plus, it looks great in our kitchen.
From tap to top-notch, this purifier has transformed our water experience!
🤗 Everyone in the family is drinking more water thanks to this!
Saving money and the environment one glass of water at a time!
This purifier has made a noticeable difference in our home's water.
Alkaline water at home has never been easier or tastier 💧👌
After using this water purifier, I'm mostly satisfied. The setup was less complicated than I anticipated, and the water quality has been consistently good. It's also a great conversation starter due to its elegant design. The reason I'm not giving it five stars is the occasional noise during filtration. It's not a deal-breaker but something to note.
This system is perfect for our family. The high flow rate keeps up with our needs, and the kids actually drink more water now because it tastes so good. It's also a relief to know the filter lasts for years.
From the easy installation to the excellent water quality, I'm thoroughly satisfied with this purifier. It's sleek, efficient, and environmentally friendly. Definitely a great buy!
The elegant black finish looks fantastic on our countertop!
Doing our part for the planet with this eco-friendly choice! 🌍
Quick installation and now we have excellent tasting water! 👍👍👍
Long-lasting filter means less hassle for me. So happy!
A stylish addition to our kitchen that makes water taste amazing! 🎉
The water from this system tastes so clean, and I've noticed a difference in my health since making the switch. The design is modern and fits perfectly on our counter.
It's the perfect addition to our kitchen. The water quality is fantastic, and I love the stylish design. Installation was foolproof, and knowing we're saving money and reducing waste is a great feeling.
I'm a big fan of this water purifier. The taste of the water is excellent, and the compact, stylish design is a big plus.
The quality of water this system produces is undoubtedly superior. I found the alkaline purification to be a real game-changer for taste and health benefits. It's also stylish and doesn't take up much space. However, I do wish the filter life indicator was a bit more accurate. It's a minor issue, but it keeps me from giving a full five stars.
This has been a significant step towards healthier living for us. The alkaline-purified water tastes great, and the system was incredibly easy to set up. Plus, it looks sleek on our countertop.
I've never been more satisfied with a purchase than I am with this!!! The water quality is noticeably better—crisp, clean, and with the perfect taste. Installation was a breeze, which was a pleasant surprise.
Perfect for the whole family, and the water tastes great!
Easy setup, now enjoying pure water every day!
No more plastic bottles in our house! Eco-friendly and efficient. 🌱
With this system, I drink more water without worry. Knowing it's filtered through a four-stage process gives me peace of mind.
I never knew water could taste this good. Installation was straightforward, and the compact design is perfect for my limited countertop space.
This purification system delivers on its promise of crisp, clean-tasting water. The installation was straightforward, and I appreciate the eco-friendly aspect of reducing plastic bottle use. My only gripe is the flow rate, which, while fast, can sometimes struggle with very high demand. Nonetheless, a solid investment for those seeking healthier hydration options.
I can't believe how much I enjoy using this water purifier. It's compact and fits neatly on my counter without taking up too much space. The taste of the water is fantastic, and knowing it's alkaline-purified makes me feel like I'm doing something good for my body. Plus, installing it was a piece of cake!
Ever since we got this, we've stopped buying bottled water altogether. It looks great in our kitchen, and the water tastes so much better. It was surprisingly easy to set up, and I love that I'm helping the environment by reducing plastic use.
I was a bit skeptical about getting another kitchen gadget, but this water filtration system has been worth every penny. The water quality is noticeably superior, and I appreciate the design's sleek look. Also, the fact that I won't need to think about replacing the filter for years is a huge plus.
Everyone in the family loves this water purifier. It's easy enough for the kids to use, and the high flow rate means we're never waiting around for clean water. It's also reassuring to know we're drinking healthier water now.
This filtration system has been a fantastic addition to my apartment. It's sleek, doesn't take up too much space, and the water quality is amazing. I was pleasantly surprised by how simple the installation process was.
Sleek design + delicious water = Happy me! 🖤
Finally loving my tap water thanks to this sleek purifier!
Making healthier choices is easier with this system. The alkaline purification feature is a game-changer. Water has never tasted better.
As a parent, providing healthy water for my kids is crucial. This system makes it easy. Plus, they love using it, which means they're drinking more water!
This system has revolutionized my hydration habits. The water quality is incredible, and I appreciate the environmental impact of reducing plastic usage.
The elegant design adds a touch of class to my kitchen. More importantly, the water tastes fantastic. Very happy with the easy installation.
Wasn't sure at first, but now? Wow. The water tastes amazing, and the installation was so simple. I'm a believer now.
Saying goodbye to bottled water thanks to this system has been a win for my wallet and the planet. The long filter life is a bonus.
I've been using this water purifier for a few months now, and overall, I'm quite pleased. The water tastes great, and setup was a breeze. I love the sleek design that fits well in my kitchen. The only reason I'm holding back a star is the initial cost, but considering the savings on bottled water, it's worth it. Would recommend to anyone looking to upgrade their water game.
Honestly impressed. The water quality is top-notch, and I love the high flow rate. It means I can fill my bottle and be out the door in seconds.
In a small apartment, every inch counts. This system fits perfectly on my counter and delivers the best-tasting water I've had. Plus, the black finish is so sleek!
This system has changed the way I drink water. The taste improvement is unbelievable. Installation? Easy-peasy. And knowing it's eco-friendly makes me even happier.
Just got it and setup was a breeze. Water tastes so much better now!