SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Delphia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://delphia.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I kept the decision to install a gold basin a secret from my family until just before its installation, expecting skepticism. Their initial doubts vanished upon seeing it in place, with its stunning, luxurious appearance winning them over. My research led me to choose stainless steel for durability, but I hesitated over the typical silver. Gold, while a bold choice, proved to be the perfect selection, elevating our nearly fully renovated home. This basin stands out as a favorite feature of mine. I highly recommend it for its striking impact, quality, and value.
This basin is a favorite of mine for its brilliant color and overall excellence.
Since installing the basin in my master bathroom, each morning feels like waking up in a luxury hotel. This isn't just any basin; it's a centerpiece that has elevated my entire bathroom's aesthetic. Crafted from the finest stainless steel, its durability is evident, resisting the daily wear and tear with grace. The sleek round design harmonizes beautifully with my bathroom decor, offering a modern yet timeless elegance. The installation process was surprisingly straightforward, thanks to the single-hole faucet mount design, making it an effortless upgrade. With a generous 9L capacity, it perfectly balances form and function, making daily routines feel like moments of luxury. Its shimmering gold finish adds a warm, inviting glow, transforming every act of washing up into a serene ritual. This basin is more than a fixture; it's an enhancement to my daily refreshment and relaxation, turning ordinary moments into experiences of pure indulgence.
The basin is not only beautiful but also feels luxurious and unique, making it a happy addition to our home. It's pricey but worth it, and even my child adores it.
A month in, and the basin remains scratch-free and easy to clean, serving as a standout feature in our bathroom.
During our bathroom renovation, we chose this basin over quartz, complementing it with brass fixtures. It truly makes a bold statement and adds a stunning touch.
I felt compelled to review this basin because it's simply breathtaking. Its installation sparked interest even among the workers in our mudroom, marking a step up from traditional stainless steel.
Pure elegance
Everyone who sees this basin is captivated by its style, color, and value, making me extremely satisfied with my choice.
This magnificent basin is easy to maintain and I strongly recommend it for its compatibility with various decors.
This is the most fantastic basin I've ever owned.
The addition of the basin to my chic villa bathroom has been nothing short of transformative. This exquisite piece serves not only as a functional basin but as a work of art, infusing my space with sophistication and a touch of glamour. The quality of craftsmanship is unparalleled, from its robust stainless steel construction to the flawless gold finish that catches the light and the eye. The CE certification reassures me of its safety and quality, making it a wise investment for my home. Its practical 9L capacity handles all my needs with ease, from quick hand washes to more indulgent pampering sessions. This basin has redefined my bathroom experience, elevating everyday routines into moments of unparalleled luxury and tranquility. It's a testament to my taste for the finer things in life, and a constant reminder of the beauty in functionality.
The color of this basin is simply delightful.
The basin is a gorgeous addition to my home, frequently receiving compliments from visitors.
After remodeling one bathroom and being thrilled with the results, I didn't hesitate to order another basin for a second bathroom.
Nearly a year in, and while this basin looks like it belongs in a magazine with its beauty and functionality, it's challenging to keep spotless. It reveals every trace of soap and toothpaste, necessitating frequent cleaning.
As part of our master bathroom renovation, this basin stands out for its good quality and stunningly simple design.
The quality of this basin exceeded my expectations, arriving in perfect condition thanks to excellent packaging. The PVD finish is uniform and helps reduce water spotting, making cleaning easy. The matching pop-up drain is a nice touch.
Integrating the basin into my stylish home bar area has been a game-changer. Designed with discerning homeowners in mind, this basin goes beyond mere functionality; it's a symbol of luxury and efficiency. The high-quality stainless steel ensures longevity, while its round shape and gold finish add an element of sophistication to the space. The convenience of its single-hole faucet mount made installation a breeze, transforming my home bar into a statement of elegance. The basin's generous capacity and practical design cater to every need, from washing glassware to quick clean-ups, making hosting an effortless affair. This basin is not just a part of my home; it's a reflection of my commitment to elegance and practicality, enhancing the ambiance of social gatherings and making every moment spent at the bar a luxurious experience.
Thrilled with the look and sturdiness of this basin for my bathroom remodel, it exceeded my expectations. We haven't installed it yet but are looking forward to it, especially since the stopper is included.
This gold basin is an ideal fit for our new tiny house bathroom, matching our decor perfectly. Made from strong metal and reasonably priced, I highly recommend it for those who love the gold aesthetic.
I'm in love with this basin for its great color, materials, and the ease of installation. Keeping it clean takes a bit of effort but is worth it for its stunning appearance.
This basin is absolutely gorgeous, with a design and color that I'm obsessed with. It adds elegance and luxury to the bathroom, making me very glad about my purchase.
While the basin is a stunning piece, the gold finish started to show signs of wear sooner than expected, diminishing its luxurious appearance.
Its smooth surface prevents bacteria growth, making it more hygienic.
The basin stands up well to hard water, showing no signs of mineral buildup.
It's a perfect blend of form and function, meeting all our needs stylishly.
The basin elevates everyday routines into more luxurious experiences.
Luxurious
The basin's weight and build speak to its high-quality construction.
It has become the focal point of our kitchen, drawing admiring glances from visitors.
The gold finish doesn't tarnish over time, ensuring long-lasting beauty.
Installation was more challenging than anticipated, requiring adjustments to fit our countertop.
This gold stainless steel basin is the epitome of luxury blending seamlessly with practicality. Its round shape and elegant design have not only enhanced the look of my bathroom but have also made daily rituals more enjoyable. The basin's capacity is ideal for everyday use, while its durability reassures me of a long-lasting addition to my home. The CE certification for quality and safety adds another layer of trust in this product. It's more than just a basin; it's a centerpiece that brings sophistication and efficiency to my bathroom space.
The basin is environmentally friendly, made from recyclable materials.
It retains its color and doesn't fade, even with direct sunlight exposure.
I like it
Its water-resistant finish makes maintenance a simple task.
The included drainer is both practical and stylish, adding to its functionality.
It complements various decor styles, from modern to classic, seamlessly.
From the moment I laid eyes on this countertop basin, I knew it was going to be a game-changer for my bathroom decor. The gold finish provides a warm, inviting glow, elevating the entire ambiance of the room. Its generous 9L capacity is perfectly suited for all bathroom activities, ensuring functionality meets style. Crafted from durable stainless steel, this basin stands as a testament to quality and design excellence. Its easy installation and practicality, coupled with the aesthetic appeal, have made this basin a highlight of my home's interior.
The basin's unique color, though striking, did not match my bathroom tile.
The gold finish and round design of this basin add a touch of timeless elegance to my decor, blending functionality with artistry in my bathroom space.
The basin's size is perfect for both small and large countertops, offering versatility.
It resists staining remarkably well, keeping its pristine condition over time.
Installing this gold basin has turned my bathroom into a sanctuary of sophistication. Its durable design and easy installation have made daily routines a luxury experience.
This basin has completely transformed my bathroom into a space of pure luxury and sophistication. Its high-quality stainless steel construction not only promises durability but also adds a modern touch with its sleek round shape. The installation process was surprisingly straightforward, offering convenience right from the start. What truly sets this basin apart is its stunning gold finish, which has turned a simple daily routine into a luxurious experience. It's not just a functional piece but a statement of elegance, making every wash a moment to cherish.
It's the centerpiece of our bathroom remodel, elevating the entire space.
The basin's depth is ideal for everyday tasks, combining functionality with style.
The gold finish, while beautiful, requires constant cleaning to look its best, which can be a bit high maintenance.
Installation was straightforward, fitting perfectly without any hassle.
Every wash feels like a serene ritual, thanks to the basin's generous capacity and inviting gold finish. It's practicality wrapped in luxury.
Its durability is impressive; it withstands daily use without losing its shine or showing wear.
Cleaning this basin is a breeze, maintaining its lustrous gold finish with minimal effort.
The basin transformed our kitchen, adding a touch of elegance that draws everyone's attention.